Effective Date: June 2023

At Royal-T ., we value and respect the privacy of our users. This Privacy Policy describes how we collect, use and protect the personal information that we collect through our website www.Royal-T.pt. By using our website, you are accepting the practices described in this policy.

1. information we collect

1.1 Personal information you provide: We may collect personally identifiable information, such as your name, email address, phone number, postal address, etc., when you voluntarily provide us with such information by registering on our website, filling out forms, or sending us inquiries through our contact channels.

1.2 Automatically collected information: When you visit our website, we may automatically collect certain information about your device and your browsing, such as your IP address, browser type, pages visited, time of visit, etc. This information is collected through the use of cookies and similar tracking technologies. You can learn more about the use of cookies in our Cookie Policy.

1.3 Third Party Information: We may also receive information about you from external sources, such as social networks or third party service providers, to the extent that you have consented to share such information with us.

2. Use of the information

We use the information collected for the following purposes:

2.1 Providing services: we use the information to provide you with the services you request, respond to your requests for information and provide you with technical support.

2.2 Personalizing your user experience: we may use the information to personalize your experience on our website and to show you relevant content based on your interests and preferences.

2.3 Marketing communications: If you have given us your express consent, we may use your information to send you marketing communications about our products, promotions or special events. You may opt out of receiving these communications at any time.

2.4 Legal compliance: We may use the information to comply with our legal obligations, resolve disputes, enforce our rights, and protect the safety of our website and users.

3. Sharing information with third parties

3.1 Service Providers: We may share your information with third party service providers who help us manage our website and provide services to you. These providers have limited access to your information and are contractually obligated to protect your privacy and to use the information only in accordance with our instructions.

3.2 Legal Compliance: We may share your information in response to a valid legal request, such as a court order, government investigation or law enforcement request.

4. International data transfer

If we transfer your information to countries outside the European Economic Area, we will ensure that there are adequate safeguards in place to protect your privacy and comply with applicable data protection laws and regulations.

5. Data retention

We will retain your personal information for as long as necessary to fulfil the purposes set out in this policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete it or anonymize it so that it cannot be associated with you.

6. Security of information

We are committed to protecting the security of your personal information and to taking reasonable steps to prevent unauthorized access, misuse, disclosure or alteration of that information. We have taken appropriate technical and organizational measures to safeguard your information and to ensure that it is processed in accordance with this privacy policy.

7. User Rights

You have certain rights with respect to your personal information. These rights may include:

7.1 Access: You have the right to access the personal information we hold about you and to request a copy of it.

7.2 Rectification: You may request that we correct any inaccurate or incomplete personal information that we hold about you.

7.3 Deletion: You may request that we delete your personal information, subject to certain exceptions under applicable data protection laws.

7.4 Restriction of Processing: You may request that we restrict the processing of your personal information in certain circumstances.

7.5 Data portability: If legal requirements apply, you may request that we transfer your personal information to another data controller.

7.6 Withdrawal of consent: If you have given us your consent to process your personal information, you may withdraw your consent at any time.

7.7 Objection: You may object to the processing of your personal information in certain cases as permitted by applicable data protection laws.

To exercise any of these rights, or if you have any questions or concerns about our privacy policy, you may contact us using the details provided at the end of this policy.

8. Changes to the privacy policy

We reserve the right to modify or update this privacy policy at any time to reflect changes in our privacy practices. Any changes will be effective once the updated version is posted on our website.

9. Contacting

If you have any questions, concerns, or requests regarding our privacy policy, please feel free to contact us using the contact details.